Ernest Hemingway once wrote: "When people talk, listen completely. Most people never listen." At Lattice, we're keenly aware of the importance of communications with our customers.... finding out their needs, thoughts and opinions.
To better serve the Lattice user community with enhanced communication between users and Lattice engineers, we're making some changes to our Forum area of the web. This will be a three fold strategy: open forums, FAQ's, and Q&A. Here's how they'll play out:
- Open Forum: This is the newest section and it's a forum in the truest and most traditional sense of the word. The purpose of the Open Forum is free form discussion between Lattice users. Please post here to share your experiences, questions, solutions and opinions. Lattice engineers will also be active in this community, so please let us know what's on your mind!
- Q & A Forums: This is a set of forums where users can post questions directly to the Lattice applications engineering team. This forum is less about discussion and more about specific questions.
- FAQ's: This section is for fast answers. A question gets promoted to an FAQ when we see the same question being repeated in the Q & A section, the Open Forum, or by direct contact with our tech support team (techsupport@latticesemi.com). If you'd like to comment on an FAQ, please let us know your thoughts in the Open Forum.
We hope that this three pronged approach will provide open and dynamic communication between Lattice users and engineers. You can see the new forum organization at http://www.latticesemi.com/support/forums.cfm. Please feel free to post your opinions on this new organization by posting in the Open Forum. We're eager to hear what you think!
-dan